99wim values the privacy of every member. This document clearly explains how we collect, use, and protect your personal data — so you can play with complete peace of mind.
We have built a robust data protection system to ensure your personal information remains safe and secure at every stage of platform use.
All data transmitted between your device and 99wim servers is protected with industry-standard 256-bit SSL encryption. No third party can intercept or read your information during transmission.
Your personal data is stored on servers protected by firewalls and multi-layered access controls. Only authorised personnel with a legitimate operational need may access that data.
99wim will not sell, rent, or share your personal data with any third party for marketing purposes. Your data belongs to you — we only use it to provide you with a better service.
You have the right to access, correct, or request deletion of your personal data at any time. Our support team is ready to help you manage your account information quickly and easily.
99wim's privacy policy and data management systems are built in accordance with internationally recognised data protection standards. We continuously update our security practices to address the latest cyber threats.
You may choose to receive or opt out of any marketing communications from 99wim at any time via your account settings. We fully respect your preference, no questions asked.
This Privacy Policy is published by 99wim ("We", "Platform") and applies to all users who access or use the 99wim website, mobile app, and all related services. We are committed to protecting your privacy and ensuring your personal data is handled responsibly, transparently, and in accordance with the highest security standards.
At 99wim, we understand that trust is the foundation of our relationship with every Malaysian player. That trust goes beyond fair gameplay or fast withdrawals — it also covers how we handle your most personal information. That is why we have built a privacy policy that is clear and understandable to everyone, not just a legalistic document that is hard to read.
This policy describes the types of data we collect, why we need it, how we use it, and the rights you hold regarding that data. If you have any questions after reading this document, our support team is available to assist you at any time.
99wim collects your personal data through several channels — during account registration, while using the platform, during financial transactions, and through your interactions with our support team. The main categories of data we collect are:
| Data Category | Example Information | Collection Methods |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number, KYC document images | Account registration, KYC verification process |
| Contact Information | Email address, phone number, residential address | Account registration, profile settings |
| Financial Information | Bank account number, bank name, deposit and withdrawal transaction records | Payment processing, payment method verification |
| Usage Data | Gaming records, betting history, session duration, account activity | Automatically during platform use |
| Technical Data | IP address, device type, web browser, operating system, cookie data | Automatically via tracking technology |
| Communication Data | Support chat records, emails sent to us, user feedback | Interactions with the support team |
Every piece of data we collect has a clear and legitimate purpose. 99wim processes your personal data for the following purposes:
99wim does not sell or rent your personal data to any external party for marketing purposes. However, in the course of operating the platform, we may share your data with certain parties under limited and controlled circumstances:
The 99wim platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage. The following are the types of cookies we use:
You can manage and delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and your experience on the 99wim platform.
Protecting your personal data is a responsibility we take very seriously. 99wim implements multiple layers of technical and organisational security to keep your data protected at all times:
99wim retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or to comply with applicable legal requirements. In general:
As a 99wim user, you hold certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You may request correction of any inaccurate or incomplete data in your account.
You may request deletion of your personal data, subject to legal retention obligations.
You may request that we restrict the processing of your data under certain specified circumstances.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time without any restrictions.
To exercise any of the above rights, please contact our support team via live chat or email. We will process your request within 30 working days from the date of receipt.
The 99wim platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from any individual under the age of 18.
If you believe a child has registered an account on our platform or has provided us with personal data without your knowledge, please contact us immediately. We will take prompt action to investigate, delete the relevant data, and close the account.
99wim reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, technology, legal requirements, or other operational reasons. When we make material changes, we will:
Continued use of the 99wim platform after those changes take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or wish to exercise your privacy rights, our team is ready to assist you:
For questions related to this Privacy Policy, you may also visit our FAQ page, which contains answers to the most frequently asked questions about privacy and data security at 99wim.
Create your 99wim account today and enjoy the best online casino gaming experience in Malaysia, backed by fully trusted data security and transaction protection.
Gaming involves financial risk. For users aged 18 and above only. Please play responsibly.